This policy explains how GMB Comforts collects, uses, and protects users’ and residents’ personal data.
1. Information We Collect
- Personal Identification Information: Name, address, phone number, email, date of birth, government ID (Aadhaar/Passport, required for residency).
- Financial Information: Details necessary for payment processing (e.g., bank account details for transfers, refund processing).
- Usage Data: Information collected automatically when browsing the website (IP addresses, browser type, cookies).
2. How We Use Your Information
We use the collected data to:
- Process Applications and Bookings: To verify identity, complete tenancy agreements, and manage deposits.
- Provide Services: To communicate necessary information, manage housekeeping, and ensure security.
- Security & Safety: Use CCTV data for safety and security purposes only within the premises.
- Improve Services: Analyze website usage to enhance user experience.
3. Data Protection and Security
- Security Measures: Describes the physical, electronic, and managerial procedures in place to safeguard and secure the information collected (e.g., encrypted databases, secure storage for ID documents).
- Retention: States how long personal data is kept (e.g., residency data kept for a specific period after move-out for legal/tax purposes).
4. Disclosure to Third Parties
- Limited Sharing: States that personal information is not sold or rented.
- Legal Requirements: Specifies instances where data may be shared (e.g., with law enforcement if legally required, or service providers who assist with operations like payment processing).
5. Your Rights (Applicable Laws)
Details the resident/user’s rights regarding their data (e.g., the right to access, correct, or request deletion of their personal data, subject to legal limitations).